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There is nothing like an exclusively built Help Desk solution to complement your existing MSP solution. The solutions in the market today are not adequately aligned to the MSP business needs and leaves much to be desired. How about a Help Desk that is thoughtfully built for MSPs and meets every need of distributed Help Desk Management? Why settle for anything less when you have a powerful MSP Help Desk whose state-of-the-art features lives up to the promise of ensuring quick attention to a problem and reduced resolution time? Try ManageEngine ServiceDesk Plus - MSP Edition and experience the manifold benefits of robust Help Desk and Asset Management solution. ServiceDesk Plus -MSP helps manage multiple clients from a single console providing an excellent control on functions such as:
- Managing multiple clients
- Managing account-specific SLAs
- Managing client's Asset
- Account-specific rebranding
- Remote control management
- Account-specific knowledge base
Improve your business by ensuring the best service
quality using ServiceDesk
Plus – MSP. Experience the power with
the full-featured 30-day free trial now!
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IN THIS EDITION
Identify Application Performance Anomalies beforehand with Applications Manager Release 9.1 Identify potential application performance problems beforehand with ‘Anomaly Detection’ feature available in Applications Manager version 9.1. Real Browser Monitoring with multi-site end-user capability, REST APIs to help integrate Applications Manager with intranet portals are some of the others features that are included in 9.1 release. With the new ManageEngine OpStor SAN Monitoring connector, you can also integrate SAN monitoring capabilities with Applications Manager. ServiceDesk Plus is No.2. We just try harder... ManageEngine ServiceDesk Plus has been rated No.2 by the Windowsnetworking.com readers in the Help Desk category. No one remembers the Olympic silver medalist. No one remembers the runner-up. But we just wanted to say that we just try harder. Thank you to all the customers and readers of Windowsnetworking.com who voted for us.. Windows IT Pro: ADManager Plus an "inexpensive alternative" to Active Directory Users & Computers Windows
IT Pro Recommends ManageEngine ADManager Plus as an “inexpensive
alternative” to Active Directory Users and Computers. Some excerpts
from the review:
Optimize
Web Server Performance by analyzing the
throughput with Site24x7 Site24x7,
the hosted website monitoring service, has recently added the ability
to monitor Web Server throughput, to its website performance monitoring
capabilities. This along with average response time measurement, page
size and response time in various modem speeds provide a comprehensive
picture of a website’s performance for various users.
Webmasters or website owners can make use of these information to
optimize the performance of their business-critical websites. ManageEngine
Desktop Central now allows you to integrate with ManageEngine
ServiceDesk Plus and ManageEngine Asset Explorer. With this you can
create tickets using Desktop Central, which directly gets logged in as
tickets in ServiceDesk Plus. Same way, the asset details from Desktop
Central can be integrated with Asset Explorer. More.. The
latest release, ManageEngine Password
Manager pro 6.2 has provision for generating
SNMP traps and Syslog messages upon the occurrence of any
activity/event - be it password access or modification or any other
activity performed in the PMP application. The traps/syslog messages
can be sent to the SIEM tools, which can thoroughly analyze these
events, correlate them with other network events and provide
informative, holistic insights on the overall network activity. Automating
NCCM activities with DeviceExpert could significantly save your
time, cost and resources, reduce the risk of errors and thereby reduce
network
downtime and improve efficiency and productivity. Check out this Video. |
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