Newsletter September, 2012

Showcase your Knowledge and Get Rewarded

ManageEngine ServiceDesk Plus gives you the platform to share your views and opinions on topics related to ITIL Concepts, ITSM, IT Helpdesk, Best practices of ServiceDesk Plus and much more on it's blog portal. More info on submission guidelines here

What do you get in return for being our Guest Blogger ?

If your article is approved and published in ServiceDesk Plus blog, you are eligible to choose any one of the below goodies.

(or)

So What are you waiting for?

ServiceDesk Plus Hotfix 8114 Released

A new hotfix Build no. 8114 has been released for ServiceDesk Plus which caters to lot of bug fixes and some new features. Check out our forums page on what has been fixed and the list of new features added.

The hotfix build number 8114 can be downloaded from here

Head over to the this link on steps on how to install the patch.

Webinar: Smooth Transition from Project to Production

ManageEngine recently organized an webinar titled "Operational Readiness - Smooth Transition from Project to Production" by Rob England popularly known as IT Skeptic.

The webinar highlighted on topics on strategies for preventing Dead Cat Syndrome, operational robustness etc.

In case you missed it by any chance, you can download the presentation or watch the replay video here.