If you've watched Tom Hanks and Meg Ryan in the 1998 rom-com "You've got mail," you know how exciting it can be to receive an email from a mysterious sender. Although this email might not be from a secret admirer, it's still plenty exciting.
We've just introduced the all-new ServiceDesk Plus add-in for Microsoft Office—that's right, we're bringing your service desk right to your mailbox! With this add-in you can access the tickets and tasks from the ServiceDesk Plus user pane in your Office mailbox, all while sipping on your morning cup of java.
Keen on learning how to step up your service desk experience? Join us for the two final sessions of our ServiceDesk Plus Masterclass. coming up in July. You'll learn about advanced customizations and reporting in ServiceDesk Plus to gain actionable insights about your service desk. If you missed the previous sessions, no problem. You can easily catch up on past sessions.
Psst...while you're registering for the Masterclass, here's a quick and helpful video on resetting the admin's password in ServiceDesk Plus.
ManageEngine's User Conference is coming to London in September. If you haven't already, head over and register now. This event will host product presentations, Q&A sessions, one-on-one meet ups, and much more, so you won't want to miss it.
That's all we've got for now. And while we're working hard to make your service desk even better, let's stay in touch on .