As we welcome the change of the season and all it has to offer, we thought we’d throw in one more reason to celebrate fall's arrival—we’re adding some new features to ServiceDesk Plus that many of you have been requesting.
ServiceDesk Plus version 9418 brings improvements to the change management module, including the ability to change approvals on the go in the mobile iOS app, a revamped form customizer, a customizable login page, and enhanced Active Directory (AD) and mobile device management capabilities. Need help upgrading? You can watch this quick video tutorial on how to upgrade to the latest version of ServiceDesk Plus.
With AI taking the IT world by storm, Site24x7 is hosting seminars on AI-powered monitoring solutions for your modern IT infrastructure. The next session is coming up on October 3rd in Orlando. Get registered.
In any organization, knowing your stats is key to making better business decisions. We've done some research and have come up with seven reports that will help you step up your help desk management game. Sign up for our October 18th webinar.
In case you haven't checked out our 101 guide on ITIL incident management, here's your chance. It's sure to help streamline request and incident management in your service desk.
If you're using the cloud version of ServiceDesk Plus, don't forget about our ServiceDesk Plus Masterclass. The next session will be held on October 3rd and will focus on comprehensive asset management.
That's all for now—let's stay in touch on and