April 2015

Blog Buzz: 6 Steps that Made Ben a Better Change Manager

A company used outdated software to manage its payroll and used different applications to track employee absences and travel, which led to a lot of chaos. Ben, the new IT administrator, implemented a new payroll software solution. To ensure a smooth transition, Ben used the Change Management module in ServiceDesk Plus. Here's how he did it.

Read More >

HDI 2015 - ITSM in Fabulous Vegas!

Our halfway trip across the globe was worth the effort. We had a chance to meet our customers and listen to their feedback. Needless to say, the attendees were more than happy to get a free ServiceDesk Plus license, which included full-fledged incident and knowledge management functionalities!

Read More >

Webinar: 12 Hidden Features of ServiceDesk Plus that Unlock Huge Value

Webinar: 12 Hidden Features of ServiceDesk Plus

Upcoming Webinar: Everything You Needed to Know About the Cloud Version of ServiceDesk Plus


This webinar presents you an incredible opportunity to check out the new user interface and capabilities of ServiceDesk Plus On-Demand, the cloud version of ServiceDesk Plus. Twitter Icon Get set to take your help desk experience to cloud 9!


7 Service Desk Habits of the Avengers!


If you are an IT help desk technician, you're a superhero! You may have heard this many times from your help desk solution provider, if not from your customers and colleagues. Twitter Icon Do you believe in this notion? If yes, which superhero are you?


Case Study: How a Star Beverage Retailer Solved Its IT Help Desk Issues with ServiceDesk Plus


A US specialty retailer, which sells over 100 varieties of premium loose-leaf teas and other tea-related merchandise, was struggling to cope with its complex help desk software. Twitter Icon The company started evaluating various help desk solutions and ServiceDesk Plus was the winning choice over perceived leaders in the rigorous evaluation.

Get Connected
Home FAQs Customers Request a demo Support Portal
© 2015. ManageEngine is a trademark of Zoho Corporation Pvt. Ltd.
All other company and product names may be trademark of the respective companies with which they are associated.
If you no longer wish to receive these emails, click on the following link: Unsubscribe