NewsletterAPRIL 2014
The lighter side of IT history

What better way to pick up a few lessons on IT than while enjoying some really funny IT bloopers? Check out our latest infographic for some rib-tickling IT howlers that you will love to know and share.Twitter Icon



Rise of Free   Barclay Rae - Industry Insights
 
Rise of free   Barclay Rae - Industry Insights

Put on your headphones and enjoy this video ! Twitter Icon

 

"Change doesn't exist in a vacuum", said Barclay Rae in his value sharing presentation. So what’s the secret of a successful change? Watch this video for his insights. Twitter Icon

 



Blog Buzz :

What drives a compelling shopping experience for your IT customers?
 
The Seven Deadly Sins of IT Incident Management
 

What drives a compelling shopping experience for your IT customers Twitter Icon

 

Are you aware of the seven deadly sins of the IT incident management? Twitter Icon


 



Customer Speak :

A smooth upgrade experience has left us in a great position to leverage additional functionalities and has also helped us bring more value to the business processes Twitter Icon - Dennis Milich, Senior IT Systems Specialist, King County

 

SDP has lowered my stress level a great deal and has given our end users confidence. They know that their tickets are being taken care of now. Twitter Icon

- Joe Gonzales, Austin Convention center

 

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