December 2016
Join us for two days of unlimited learning at the ManageEngine User Conference on February 8 and 9, 2017 in Pleasanton, CA. Twitter Icon Get hands-on training in ServiceDesk Plus, one-on-one sessions with product experts, sneak peek into upcoming features and more. See you there.
ServiceDesk Plus' year end offers: It's that time of the year to make you merry!

Excited about the holiday season? So are we. We're giving out year end offers so you can get more out of ServiceDesk Plus. Twitter Icon Follow the link to unwrap the offers and save big while you can.
ManageEngine AssetExplorer rated "Excellent" by PCMag.

PCMag India has rated ManageEngine's AssetExplorer with a solid 4.5 and an "Excellent" tag. Here's what they said, "ManageEngine AssetExplorer is an affordable and full-featured solution for distributed and global companies that need a cloud-hosted asset management system with excellent custom reporting and relationship mapping". Twitter Icon Know more about this exemplary ITAM tool.
8 KPIs that every IT help desk needs to know – KPI 6: SLA compliance rate.

Meeting SLAs successfully doesn't help in increasing customer satisfaction when tickets are closed without a proper resolution. Twitter Icon Find out how SLA compliance rate can be used as a KPI to improve your IT help desk in part 6 of our blog series.
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