ServiceDesk Plus Cloud now hosted in the EU.

ManageEngine launches two new data centers in Amsterdam and Dublin, extending its cloud-based IT management to the European Union. The company made the announcement in January this year. This launch will help IT teams move their operations to the cloud, seamlessly.

Having trouble with your ITSM vendor? Here's your go-to solution.

What happens when your ITSM vendor is acquired by a new company? The initial reactions to such a heat wave are common, which more often than not lead to dead ends. ManageEngine's ServiceDesk Plus comes to your rescue here with a go-to solution that works every time!

Get fortnightly updates on ServiceDesk Plus in the Community Digest.

Catch up on all that you missed in ServiceDesk Plus in our fortnightly Community Digest, from product updates, resources, news, and expert's tips to announcements, boot camp schedules, and more. Make sure to check this out the next time you're at ManageEngine's PitStop.

8 KPIs that every IT help desk needs to know - KPI 8: Software asset utilization rate.

If you have been following our blog series on the 8 KPIs that every help desk needs to know, you won't want to miss the last post of the series. This one unveils how software utilization rates act as a KPI in maximizing the ROI on software investments. Learn how to enhance your IT service desk's performance with KPIs in this blog series.