Help Desk Software
NewsletterJANUARY 2014
ITSM Meetup: Tune in LIVE!

If you can't make it to the ITSM meetup in Bay Area, then this is for you. We're live-streaming the meetup, so you'll have the chance to hear Barclay Rae just like the attendees at the meetup! Twitter Icon Connect with us online on Feb 13th for insights from the expert.




ITSM Meetup, Bay Area   Best Practices Webinar on Successfully Implementing a Self-Service Portal!
 
ITSM Meetup, SFO, Bay Area  

In one incredible day meet with renowned ITSM Consultant Barclay Rae, network with industry peers Twitter Icon and learn what’s trending in the ITSM world as you enjoy a great meal!

 

Delivering a compelling self-service portal experience takes effort, but it's a great opportunity to turn your users into loyal fans. Twitter Icon In this Webinar, Andrew Navin, Technical Consultant, ManageEngine will share with you the best practices for implementing a self-service portal.

 



ServiceDesk Plus Wins
 

It feels great to be benchmarked and recognized in the ITSM industry as one of the reader's most-preferred choices by Windowsnetworking.com. Now it truly does inspire us to create greater outcomes!




Customer Speak :   Blog Buzz :
 

We observed that the tool was so intuitive that the technicians were Twitter Icon able to speed up the processes with minimum documentation and training.
- Michael Gerisch Telelogic

 

Seven Tips for Handling a Super Bowl Twitter Icon Spike for Your IT Help Desk

 

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