January, 2012
Help Desk Tips & Tricks – Incident Management
Thursday, 9th February 2011, 1.00PM-2.00PM EST

The Help Desk Tips & Tricks webinar, organized by ManageEngine will make you understand more about our Help Desk Management tool, ServiceDesk Plus and the tips to improve the performance and efficiency. You’ll learn more about incident management in this webinar, through our ITIL ready product.

Customer's Voice
"ManageEngine ServiceDesk Plus is well structured and focused on ITIL"

Bill Duffy

President
Northwind Technologies
 
Warner Bros. Games uses ServiceDesk Plus – Case Study

“I started using ServiceDesk Plus, approximately at the time when I joined WB (Warner Bros.) and at one point I said ‘We are switching to this tool’” says Aaron Bockelie.

 

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