June 2015

Blog: 7 Tips for Effective IT Asset Management

Assets are the building blocks of an organization's IT infrastructure and the benefits of having an IT asset management (ITAM) system in place can't be stressed enough. Read these seven tips that can help you implement an effective asset management process.

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Customer Testimonial

​"The auto routing of tickets, flexible templates, automated notifications, integrated knowledge base, effective SLA management and multi-site support in ServiceDesk Plus On-Demand have helped our staff become more productive and service our end users better"

- Tarek Saade, IT incident management senior team leader, averda

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Customer Talk

James Arnold, the service desk manager at Manhattan Associates, talks about the versatility of ServiceDesk Plus and strongly recommends it for all small to medium-sized organizations.

Customer - James Arnold

ServiceDesk Plus 9.1: Supercharge Your IT Help Desk


ServiceDesk Plus 9.1 comes with new features and bug fixes to supercharge your IT help desk. Twitter Icon Upgrade to the latest version today.


Infographic: The Free Help desk Revolution – One Year On!


In just one year, ServiceDesk Plus has truly changed the way IT works. Twitter Icon Recently, we ran a customer survey, and these numbers from our customers are a huge surprise for us!


Case Study: Tranter Achieves Help Desk Transparency with ServiceDesk Plus


Tranter’s help desk managers had no visibility on the availability of the technicians or their workload. They found it difficult to track the workload of each technician manually before assigning tickets to them. Twitter Icon  Read how ServiceDesk Plus helped Tranter get more visibility at its IT help desk.

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IT Management Seminar: Reserve Your Spot Today


Meet us in Sydney, Australia at our IT management seminar on July 16, 2015. As always, we have a compelling agenda. Twitter Icon  We look forward to meeting you there. Register now to reserve your spot.

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