 |
Newsletter
June 2015
|
|
Blog: 7 Tips for Effective IT Asset Management Assets are the building blocks of an organization's IT infrastructure and the benefits of having an IT asset management (ITAM) system in place can't be stressed enough. Read these seven tips that can help you implement an effective asset management process. Read More > Customer Testimonial "The auto routing of tickets, flexible templates, automated notifications, integrated knowledge base, effective SLA management and multi-site support in ServiceDesk Plus On-Demand have helped our staff become more productive and service our end users better" - Tarek Saade, IT incident management senior team leader, averda
Read More > Customer Talk James Arnold, the service desk manager at Manhattan Associates, talks about the versatility of ServiceDesk Plus and strongly recommends it for all small to medium-sized organizations.  |
ServiceDesk Plus 9.1: Supercharge Your IT Help DeskServiceDesk Plus 9.1 comes with new features and bug fixes to supercharge your IT help desk. Infographic: The Free Help desk Revolution – One Year On!In just one year, ServiceDesk Plus has truly changed the way IT works. Case Study: Tranter Achieves Help Desk Transparency with ServiceDesk PlusTranter’s help desk managers had no visibility on the availability of the technicians or their workload. They found it difficult to track the workload of each technician manually before assigning tickets to them. IT Management Seminar: Reserve Your Spot TodayMeet us in Sydney, Australia at our IT management seminar on July 16, 2015. As always, we have a compelling agenda. |
