June 2016
15 hacks to become an ITAM pro with ServiceDesk Plus.

Did you know that a few simple tricks can kick up your ITAM efforts? Here are 15 best practices that will help you manage IT assets effectively.
Simple integration + advanced analytics - Killer combo for better IT service delivery!

Analytics Plus and ServiceDesk Plus integrate to give you the right analytics through insightful reports and dashboards. Twitter Icon With this integration, you can ensure better decisions and IT service delivery.
8 KPIs every IT help desk needs to know: KPI 1: Lost business hours.

In the previous post of this blog series, you were introduced to the 8 KPIs essential to your IT help desk. Twitter Icon This part tells you how tracking lost business hours is the first and most significant KPI and the subsequent impact on your business.
Free Service Desk Plus training: Kickstart your IT help desk productivity!

Still not familiar with ServiceDesk Plus? No worries. We are offering a free training to get you started and effectively use all the different modules in ServiceDesk Plus. Twitter Icon So, register with us right away for a 3-part webinar scheduled for 12, 19, and 26 June in three different time zones!
Customer testimonials

Charlie Chen, head of IT at Luna Park Sydney, speaks about how ServiceDesk Plus streamlined his IT department and helped increase productivity.
- Charlie Chen, head of IT at Luna Park Sydney
Happy with ServiceDesk Plus? Share your experience
© 2016. ManageEngine is a trademark of Zoho Corporation Pvt. Ltd.
All other company and product names may be trademark of the respective companies with which they are associated.
If you no longer wish to receive these emails, click on the following link: Unsubscribe