June 2017

Our New York User Conference: For all ServiceDesk Plus users.

Get ready for two days of learning and fun at the ManageEngine User Conference in Manhattan on September 12 – 13, 2017.

Take advantage of sneak peeks at new launches, feature updates and integrations, live demos, and one-on-one sessions. We look forward to seeing you there.

Survey: Do you wear multiple hats in your IT organization?

Do you play multiple roles in your IT organization? Do your responsibilities require you to move beyond one IT team? If you answered yes, this survey is for you.

Allow us to help you excel and do more with your service desk by answering this simple question. Your feedback is what constantly inspires us to improve.

Take the survey

ManageEngine's free seminar: Enterprise mobility and endpoint management.

Looking to adapt to a dynamic mobile workforce, or to boost your business productivity? Learn efficient enterprise mobility and endpoint management from our experts at one of our summer seminars:

July 18 (San Francisco Bay Area), July 20 (Los Angeles), and July 25 (Dallas).

ME Plugins for ServiceDesk Plus—Your help desk, but better.

Did you know that ServiceDesk Plus can do a lot more for you? With ME Plugins, a bundle of exciting add-ons for ServiceDesk Plus,

you can manage attachments better, print or delete requests easily, handle your tickets and customer queries more efficiently, and more.

For regular updates on ServiceDesk Plus, follow us on:

Video: How to automatically assign tickets to technicians in ServiceDesk Plus.

Battling with wrongly assigned tickets? Take control with automatic ticket assignment and pin the right technician to each ticket in ServiceDesk Plus.

In this video, we will take you through the simple steps to say goodbye to ticket assignment woes for good.

Watch now

Happy with ServiceDesk Plus? Share your experience

Contact: support@servicedeskplus.com

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