March 2016
Are you ready for the future of ITSM?​​

We are collaborating with ITSM.tools to gain greater insight into whether ITSM professionals are ready for the future of ITSM. Twitter Icon By providing your inputs, you’ll be helping both yourself and your peers in determining what will be important going forward, and the ITSM industry’s level of future readiness. Please spare 2 minutes to share your views.
 
Take advantage of new Zoho app integrations in ServiceDesk Plus MSP 9.2.​

ServiceDesk Plus MSP 9.2 integrates with Zoho CRM, Zoho Books, and Zoho Invoice to bridge the gap between your business and IT systems, for good. Twitter Icon Just say no to siloed software and say yes to simple workflows and enhanced accounting, billing, and client management, all without fiddling with multiple apps.​
 
Get ready to have all your ServiceDesk Plus questions answered.​

Have a question or two about a certain feature, or just want to know how to use ServiceDesk Plus better? Even if you simply want to know more about our ITIL-based help desk software, this live session is just what you need. Twitter Icon Catch the ServiceDesk Plus team of experts live on April 5, 2017, as they explain it all in a 12-hour interactive chat in the ManageEngine PitStop, starting 5:30 am EST.​
 
Learn the simple secrets of successful knowledge management.​

A little bit of organization can take you far. If you haven't thought about the significance of knowledge management, or you have but aren't sure how to go about it, this blog will point you in the right direction. Twitter Icon Find out the simple secrets to building a knowledge base that eliminates the need to rediscover or reformulate knowledge.
 
Experience the best of ITSM as a whole with ServiceDesk Plus' integrations.​

Wish you had an extra pair of hands so you could work on different ITSM apps at once? Switching between tabs and logging in to multiple ITSM apps is a thing of the past with ServiceDesk Plus' smart integrations. Twitter Icon Say goodbye to multiple ITSM apps forever and manage your entire IT infrastructure from a single console.​
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