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Newsletter
May 2015
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Blog Buzz: 10 Reasons Why ITSM Implementations Fail Implementing IT service management (ITSM) in your organization is no walk in the park. You'll encounter several questions while planning an ITSM implementation. If you don't have complete answers to your questions, the implementation might fail. Here are 10 reasons why an ITSM implementation can fail. Read More > Customer Testimonial "We're really enjoying using ServiceDesk Plus. It really helps us nail our ITIL processes down harder, enables far more accurate reporting, and the technicians get a lot more out of it than our old help desk." - Tom Peach-Geraghty, IT Manager National Ice Centre, United Kingdom
Read More > Presentation: How To Be a Smart End User Don't wait for a technician's help every time. It's time to be a smart end user!  |
The Free Help Desk Revolution: Success Stories from Our CustomersIn just a year, more than 20,000 organizations, across 120 countries, have taken a giant leap toward ensuring better IT by using the ServiceDesk Plus Free Standard Edition. Webinar: ServiceDesk Plus On-Demand 101In this webinar, we took our attendees through the benefits and advantages of the cloud version of ServiceDesk Plus. SITS15: We'd Love to Meet You at Booth# 510Stop by our booth and chat with us about ITSM, view interactive demos on the latest version of ServiceDesk Plus, learn about the great advantages that ServiceDesk Plus can bring to your business, or simply say hello! |
