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NewsletterMAY 2014
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NewsletterMAY 2014
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If you missed SITS14, you might wonder why the attendees were all excited and some were a little amazed. To bring you up to speed, this month's newsletter summarizes the exciting activities that made our Rise of Free campaign at SITS14 a resounding success. Check out the videos. They rock! 
| From the SITS14 Studio - ITSM review video | The Selfie Impulse: | |
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It’s always nice to hear what people have to say about us, especially during a successful event like the Rise of Free campaign at SITS14. So what did the attendees have to say about our little move? We’ll let you explore the exclusive video from The ITSM Review, which captured some of the quick responses from attendees. |
We know how much people love snapping selfies! That’s why we asked SITS14 attendees to snap a quick, food-focused selfie and tweet it with the “#Riseoffree” hashtag. We must say the energy and enthusiasm among the attendees was contagious! |
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| We want to hear from you | Webinar: Real IT | |
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ManageEngine and HDI, the worldwide professional association and certification body for the technical service and support industry, invite you to participate in the 2014 HDI Support Center Practices & Salary Survey. Be a part of the survey. Click here to learn more about the survey and its benefits. |
Real IT continuously improves the entire business, not just IT services. Join us for the “Real IT” webinar by Rob England, internationally recognized thought leader in ITSM. In this webinar, Rob will talk about the application of information and technology to the functioning of an organization. |
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Take survey >
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| Infographic: The DNA of the service desk; | ||
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What are the key elements of an effective service desk? This infographic will help you find what's truly needed to make IT services explicit and strictly focused on customer needs. |
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Customer Speak :
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Blog Buzz:
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Ease of use, no investment in resources, very quick implementation and UI is very user-friendly. |
What Drives a compelling shopping experience for your IT customers? |
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