July, 2011
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Did you miss our webinar series on ITIL?
Don't worry, we got it recorded for you. You can view the webinars here! |
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This series contains webinars on:
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Feature Tip!
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Managing Service Level Agreements (SLA) with ServiceDesk Plus
SLA's help the IT help desk team to work under pre-defined time constraints depending on the nature of a problem. ServiceDesk Plus helps you do exactly that! Once you have setup the SLA's in ServiceDesk Plus, you can track compliance of SLA's and ensure user satisfaction. |
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See to believe, try it to experience!
"Ease of use, Affordable and technicians love using it!" Christopher Burg |
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Introducing
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