November 2016
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Sync ServiceDesk Plus custom
fields with Analytics Plus  We understand how tedious it can be to re-create custom fields every time.
 ServiceDesk Plus 9229 version allows the syncing functionality so you can use the custom fields created for incidents, service catalog, and worklogs in Analytics Plus and Zoho Reports. |
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Experience extensive learning and fun at the ManageEngine User Conference 2017, Pleasanton.
 Join us at the ManageEngine User Conference on February 8 and 9, 2017 in Pleasanton.
Anticipate live demos, one-on-one sessions with product experts, delicious food and drinks, and more. |
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Here's your fortnightly dose of everything new in ServiceDesk Plus.
 Did you miss the latest ServiceDesk Plus updates?
As a ManageEngine PitStopper, you can catch up with our latest updates on this fortnightly digest. |
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Webinar: Top features in Servicedesk Plus 9200.
 Join our product expert for a 40 minute webinar on December 6, 2016 as he takes you through the top features in the new Servicedesk Plus 9200.
Reserve your spot now. |
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KPI 5: First call resolution rate - 8 KPIs that every IT help desk needs to know.
 We hope the 8-part blog series on the important KPIs for every IT help desk is changing the way you do ITSM.
Find out how improving your first call resolution rate can boost customer satisfaction in this part of the series. |
 Happy with ServiceDesk Plus? Share your experience
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Contact: support@servicedeskplus.com     |
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© 2016. ManageEngine is a trademark of Zoho Corporation Pvt. Ltd.
All other company and product names may be trademark of the respective companies with which they are associated.
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