September 2015
ServiceDesk Plus User Conference
2015 November 5-6, San Francisco Bay Area

Mark your calendar for two days of unlimited learning and fun at the ServiceDesk Plus user conference. Check out new features, product developments, integrations, and trends - all aimed at keeping you ahead of the curve.


Webinar Follow-up:
IT Asset Management Best Practices

If you missed the live webinar, you can watch the archived one at your leisure. These seven IT asset management best practices will help you overcome ITAM challenges and revolutionize the way you manage your IT assets.

Case Study: Host Ventura Scales the Heights with ServiceDesk Plus MSP

This case study shows how Host Ventura, a managed services provider significantly streamlined and scaled up its IT operations after upgrading to the enterprise edition of ServiceDesk Plus MSP.

Blog: 10 Best Practices to Deal with Major Incidents in IT

Major incidents like bank transaction server crashes, airline check-in software crashes, and stock market outages affect organizations, big and small. Follow these best practices to deal with major incidents that come your way.

Tip of the month: How to effectively wipe out junk from your IT help desk!

Customer Testimonials

"ServiceDesk Plus allows us to automatically categorize tickets using business rules. This has helped us identify various problem areas by looking at the number of complaints and average resolution times and address them with better documentation in the knowledge base"
- Dean Bird, CEO, My Book It, Australia

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