Hi there,

We've got a lot of events coming these next two months, so grab your calendar and a cup of coffee for good measure.

First things first—our next user conference is coming to Australia in late April and early May. Come join our ServiceDesk Plus experts for two days of product presentations, Q&A sessions, one-on-one meetups, and more atManageEngine's Australian User Conf 2018Twitter Icon. We'll be in Sydney between April 30th and May 1st, and Melbourne on May 3rd and 4th.

Visual workflow builder

We'll also be in California on May 23rd and 24th, and in London on September 18th and 19th. We're so excited to meet with you. Head overhereto register and we'll see you there!


User conferences aside, we're so excited to meet you and other IT folks from around the globe atHDI 2018,one of the industry's biggest events happening in one of the coolest places on earth, Las Vegas. We're camping out in booth 509 from April 10th to 13th. 


If you don't feel like flying, that's okay! We're bringing some great webinars right to the comfort of your desk. The first one is on the GDPR.

Ever since April 2016, everyone's been focused onGDPR compliance.But many service desks still don't think the GDPR applies to them. Rajesh, director of product management for our ITSM solutions, is hosting a webinar on April 10th at 9:30am EDT to get service desk managers prepared for the GDPR. Twitter Icon


If that's not relevant to you, we have more webinars coming your way in our ServiceDesk Plus Masterclass series. Twitter Icon Starting April 12th, we'll show you how to make the most out of your service desk with a detailed product walk-through of ITIL processes in ServiceDesk Plus. Look out for more information on registrations. 


Before I say goodbye, here's a little secret to always ensure your service desk performs its best. Download our e-book on"The secret to creating powerful dashboards"and learn how to maximize the potential of your service desk data, as taught by our experts.

While we're creating new features for your help desk, let's stay in touch; follow us on Facebook Twitter Youtube Linkedin Instagram.

Until next time,


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